Site Policies

At Historic Richmond Town, we are dedicated to providing an excellent experience for our visitors in an environment where visitors can explore the complexities of history in a respectful and safe manner. Visitors and staff are expected to behave appropriately, respect the rights and beliefs of others, and treat others with courtesy and consideration.  Read the full code of conduct here.

Accessibility

Historic Richmond Town is a living history village, historical museum, and arboretum. The campus includes paved and unpaved roads that lead to the various public spaces, including historic buildings restored to resemble their original construction from the 17th-19th centuries. While many of the site's buildings have wheelchair-accessible entrances, such as the Museum and Visitor Center at the 3rd County Courthouse, wheelchair access to many of the historic structures on site varies. We recognize this may make it difficult for everyone to have the same visitor experience and we are dedicated to making sure guests with disabilities have an amazing and inclusive experience. 

Interpreters and staff are glad to provide directions to accessible areas and reasonable accommodations can also be arranged in advance to make Historic Richmond Town an unforgettable experience for everyone. For more information on site accessibility, contact the Visitor Services Department at ext. 247 or email gselogy[@]historicrichmondtown.org.

Accessibility Discounts

Our Museum is open year round and is wheelchair accessible with equitable admission pricing available for everyone. During our Open Village season (May-Sept.), when many of our historic houses are open and active with living history presentations, we offer 50% discounted general admission to any visitors and their accompanying parties who are unable to physically access these spaces in their full capacity. Credentialed, hired nurses and aids will be admitted free of charge. For additional information about accessibility during our guided tour season (Oct.-Apr.), please visit our Accessibility page or email our Visitor Services Team.

Individuals and families participating in the following programs receive FREE admission upon presenting a valid photo ID:

  • Supplemental Nutrition Assistance Program (SNAP)

  • Electronic Benefits Transfer (EBT)

  • Culture Connected partners

ticket policy

Discounted accessibility general admission tickets must be purchased in-person at the Third County Courthouse & Visitor Center, and are valid from 11-5pm for the date listed on the ticket upon purchase.

Sensory Opportunities
Sensory opportunities are available throughout the museum. Please ask our staff about objects that can be handled.

Service Animals
Service animals recognized by the ADA are welcome in all indoor and outdoor spaces.

Lactation Room & Quiet Space
Designed to address the diverse needs of our visitors, this unique space provides privacy, comfort, and seating options for nursing parents and their babies, as well as individuals with multidiverse needs.

Sign Language Interpretation
Available by request, with at least 3 weeks advance notice. Please email education[@]historicrichmondtown.org

Wheelchairs
Wheelchairs are available with at least 1 week advanced notice.

Assisted Listening Devices for your guided tours?
At this time we do not offer Assisted Listening Devices for our guided tours.

Strollers
Due to hazards presented by narrow doorways in our historic structures in emergency situations, please leave strollers outside buildings.

Restrooms
Accessible restrooms are located in the lower level of the Museum.

Programs and Events
Some of Historic Richmond Town’s programs and events take place in our historic buildings. Please visit our website and view the Calendar of Events to check accessibility before purchasing tickets.

Large Print and Tactile Material
Large print and tactile Visitor Guides are available at the Village Store upon request. Many of our printed materials can be requested in large print with a weeks’ notice prior to your  visit by contacting akennard[@]historicrichmondtown.org

Special programs or tours for visitors with visual or hearing impairments
At this time, we do not offer any daily tours specialized for individuals with visual or hearing impairments. However, with advance notice, reasonable accommodations can be arranged. For more information contact the our Visitor Services Department at Ext. 247 or email gselogy[@]historicrichmondtown.org.

Accessible Online Programming

We offer a variety of online programming that will help all visitors have an amazing Historic Richmond Town experience.